The key to a successful build is the organization and time management of all the necessary elements of the construction project. These key elements, seemingly a daunting task for most new home owners and even some smaller builders, are managed with precision on each total turnkey construction job by the Town & Country Construction Services team. “There are literally hundreds of decisions that take place during the life of the project, “ states Kathy Hartmann, Construction Manager.  With an emotional purchase, such as a dream home, Town & Country clients are personally assisted through the process so that their new home is every bit the dream home they desire.

          Total Turnkey or “A – Z Turn-Key Services” includes all aspects of the job, such as site work, foundation, framing, mechanicals, electrical, masonry, insulation, drywall, flooring, trim carpentry, paint & stain, cabinetry, landscaping and interior design. Town & Country clients receive the benefit of one single point of contact for their entire build, taking the mystery and magnitude out of the project so that the emotional purchase – from concept to completion – becomes easier and more manageable from the client’s point of view.  How do they do that?  “It’s simple,” states Stephanie Baldwin, President,  “Every team member is responsible for some aspect of the client’s satisfaction, and everyone on the Town & Country Team goes out of their way to create a relationship with that client that includes open communication, helpful advice, while maintaining an effective construction  timeline and quality delivery.”

          Town & Country Construction Services will build or remodel any new or existing home in Northern Michigan, or create a beautiful addition to any existing home.  Clients may supply their own plan, or utilize one of many current Town & Country floor plans for their new dream home. their unique construction process, in addition to their quality building products, has been one of the best kept secrets, yet largest assets allowing the company to maintain their position in the Michigan new home market.  Throughout Town & Country’s Total Turnkey process, the client receives timelines, weekly updates, site photos, progress surveys and project overviews from a very attentive team. 

The local team is on top of each project during the build, and long after the build is complete. During the process, the client will work with the Construction Team Leader, who manages the daily activities of the Project Managers, subcontractors,  and in-house personnel who assist with every aspect of the build from accounting to finish hardware selection.  The Project Manager is the on-site construction manager who is dedicated to coordinating and guiding the client through decisions that must be made during each construction phase. The Service and Warranty Coordinator provides ongoing service and information  to the homeowner for generations, providing such services as coordination of snow removal, checking on the home while the homeowner is out of the area, or fielding typical ownership questions concerning the systems of the home.

Many clients find it easy to work with Town & Country Construction Services, even though the client may live hundreds of miles away from their Northern Michigan vacation or retirement home.  ‘As members of the National Association of Home Builders, founding member of the Log Home Council, and through our membership with the Little Traverse Bay of Home Builders, we offer our clients the most complete and thorough building services available in Northern Michigan,” states Stephanie Baldwin, promoted to the Presidency after several years as VP of Construction & Operations.  “When you build with Town & Country Construction Services, we know you’ll find nothing to compare with our level of customer service. You also can be assured we make no compromises on the quality of service we perform for our clients.”