YOUR FEEDBACK IS IMPORTANT TO US
Your input is necessary for us as a construction company to be successful. We want to know where we are leading and where we are lacking. Our division is constantly looking for ways to improve the building experience for the next client. Our reputation is only as good as the last build completed. We understand how quickly word travels. The goal is to have that communication state; they were competitive, the quality was outstanding, the team provided great service, they delivered the home on time and within the stated budget and the process was a pleasure.
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We take pride in the satisfaction of our homeowners. We realize that building a new home can be challenging and stressful at times but we want to be sure that you enjoy the process and have fun making your selections. Our job is to prepare you for the 10-18 month period of design and construction. Creating a custom home is a unique experience and one you will reflect on as you take pleasure in your home for years to come.
Please take a moment to read the following testimonials from a few Town & Country Homeowners…
· “We would recommend Town & Country Cedar Homes to anyone considering building a home. Town & Country Cedar Homes is more than a construction company; it is a family working together to build the vision of those who dare to dream.”
· “I knew from my research that I would find a company that was a leader in its field but the scope of the operations and the number of true craftsman at work was a revelation. Watching some of these guys notch timbers of significant size by hand to machine like precision was the most impressive part of our experience.”
· “We never felt isolated during the construction of our home. We were kept well-informed, and Town & Country always provided us with names and numbers to contact should we have any concerns during the building time period or afterwards.”
· “The subcontractors who worked on our home were all friendly and highly-skilled professionals. They worked with top of the line materials, many supplied by Town & Country’s own mill. The service we experienced was well above our expectations. Although our present home is 250 miles from our new Petoskey home, we were confident that every effort was being made on our behalf to assure our satisfaction.”
· “We have been pleased with the long term relationship with Town & Country, and the many building, rebuilding projects over the years, but wish to advise all of our complete satisfaction with the latest project. The challenge was to make this last building project more attractive to us than our prior additions, which was no small task. And, it happened!”
· “True to its motto, Town & Country delivered more than expected in service and quality.”
· “Please accept our heartfelt thanks for the fine cooperative and professional work on our home. We will recommend your company to any friends as one that delivers what it promises (a rarity today). We will always remember the fun moments as we live joyfully in our new home.”
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